Apple fleet maintenance for representative offices in Moscow: contract, invoices, EDO

What a contract includes

• Service contract; we work officially: invoice, certificate of completed work (act) and closing documents.
• Electronic document exchange (EDO).
• Deferred payment or post-payment by agreement.
• A personal manager in chat in any language.
• Fixed price list and volume discounts.
• Our courier collects devices from your office and brings them back.
• Priority queue for your devices.
• The number of loaner devices for your fleet is fixed in the contract.

Mac and Windows

Offices rarely run only on Apple. We also service Windows laptops and other non-Apple equipment, with paid diagnostics. Apple devices are diagnosed for free.

What we don't do

We have no on-site engineer: devices are repaired at our service center on Milyutinsky Lane 18A in central Moscow, and the courier handles pickup and return. Jabuka is an independent service, not an Apple Authorized Service Provider.

How to start

Write to us in Telegram or WhatsApp in your language, tell us the size of your fleet and your company details, and we will send a contract draft. Corporate terms in Russian: jabuka.ru/corporate. More about us: English-speaking Apple repair in Moscow.

Questions and answers

Can a foreign company's representative office sign a service contract with you?

Yes. Companies and representative offices of foreign companies in Moscow sign a service contract with our Russian legal entity, LLC Yabloka.

Do you issue invoices and closing documents?

Yes: invoice, certificate of completed work and closing documents, with electronic document exchange (EDO).

Do you send an engineer to our office?

No. We have no on-site engineer: our courier collects devices from your office, and repairs are done at our service center.

Do you service Windows laptops?

Yes, we also service Windows laptops and other non-Apple equipment, with paid diagnostics.