Is there an Apple Store in Russia? Where to repair Apple devices in 2026
In short. There is no Apple Store in Russia, and in March 2022 Apple suspended product sales in the country. For a warranty case start with the seller and Apple Support, and check any "authorized" service on Apple's own site. For paid repair you can use an independent service. Jabuka is an independent Apple repair service in central Moscow since 2011; we are not an Apple Authorized Service Provider. Our team will serve you in any language via chat.
What changed
Apple never had its own retail store in Russia. In March 2022 Apple announced it was pausing product sales in Russia. That statement was about sales; it did not by itself close every authorized service center. Later, Russian media reported shortages of original parts at authorized centers for some iPhone and MacBook models. Availability of a repair depends on the model, the part and the center.
If your device is under warranty
Contact the seller and Apple Support first. Check whether a service is really authorized with Apple's service locator, not by the word "official" in an ad. Call the center and ask whether it accepts your model and has the part.
If the warranty is over or the device is damaged
Compare independent services by three things: free or paid diagnostics, which part they install (new original, used original or an alternative) and their own warranty on the work.
At Jabuka diagnostics of Apple devices is free, we tell you which part we install before we start, and the warranty is 12 months on the work and parts. Example prices as of 11 November 2026: original battery for iPhone 15-15 900 ₽, new original screen for iPhone 15-25 900 ₽, water damage cleaning for any iPhone, 4 000 ₽.
Where we are
Milyutinsky Lane 18A, office 1, Moscow, Chistye Prudy metro, daily 11:00-21:00. Write in Telegram or WhatsApp in your language. More: English-speaking Apple repair in Moscow.
Questions and answers
Is there an Apple Store in Russia?
No. Apple has no retail store in Russia, and in March 2022 it suspended product sales in the country.
Is Jabuka an authorized Apple service?
No. Jabuka is an independent Apple repair service in Moscow. We are not an Apple Authorized Service Provider and do not repair on behalf of Apple.
How do I check if a service in Russia is authorized by Apple?
Use Apple's service locator at locate.apple.com, then call the center and ask whether it accepts your model and has the part.
Can I get my iPhone repaired in Moscow if I don't speak Russian?
Yes. At Jabuka our team will serve you in any language of the world via chat in Telegram or WhatsApp.
Our team will serve you in any language of the world via chat.
Write in your language and we reply in the same language: diagnosis, price, pickup. Phone calls are in Russian.
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