iPhone fell in water in Moscow: what to do in the first hour

What to do right now

1. Turn the iPhone off and keep it off.
2. Do not charge it, neither with a cable nor with MagSafe.
3. Wipe it dry. Do not shake it.
4. Do not use a hair dryer and do not put it in rice: rice does not pull moisture from under the chips.
5. Bring it to a service within 24-48 hours. The sooner the cleaning, the better the chance to save everything.

"But my iPhone is water resistant"

IP68 protection is designed for fresh water and new factory seals. Sea water, pool water with chlorine, tea and coffee corrode the logic board much faster. After drops or earlier repairs the seals are no longer tight. Corrosion under the chips is invisible at first: the phone works, and two to four weeks later the charging circuit, the microphone or Face ID fails.

What we do and how much it costs

We open the iPhone, disconnect the battery to stop corrosion, clean the board in an ultrasonic bath and treat it under a microscope, then test charging, Face ID, cameras, speakers and sensors. Water damage cleaning: 4 000 ₽, fixed price for any iPhone model. If the battery, display or a cable is damaged, we replace it at the price list rate and only with your consent. Warranty on the work: 12 months.

If the liquid stayed inside for days, corrosion may have reached the board. We repair boards ourselves under a microscope; the price is set after free diagnostics and agreed before work. Replacing the whole board is the last option, because iPhone memory is soldered to it and your data would go with it.

How to reach us

Milyutinsky Lane 18A, office 1, about 5 minutes on foot from Chistye Prudy metro, daily 11:00-21:00. Courier pickup in Moscow on weekdays within the MKAD: 500 ₽. Write in Telegram or WhatsApp in your language. More about us: English-speaking Apple repair in Moscow.

Questions and answers

How much does iPhone water damage repair cost in Moscow?

At Jabuka water damage cleaning costs 4 000 ₽, a fixed price for any iPhone model. Replacement of damaged parts is extra, at the price list rate and only after your consent.

My iPhone works after it got wet. Do I still need a service?

It is a risk to wait: corrosion shows up weeks later, especially after sea water. Cleaning now costs less than a board repair later.

Should I put a wet iPhone in rice?

No. Rice does not remove moisture from under the chips. Turn the phone off and bring it in for cleaning.

Can I explain the problem in English?

Yes. Our team will serve you in any language of the world via chat in Telegram or WhatsApp. Phone calls are in Russian.