Jabuka is Moscow’s leading Apple repair Service Center. Although we repair hundreds of devices every week from all across Russia, we still give each and every device our undivided attention and care. We have clear pricing and free diagnostics. We know the importance of keeping you informed, so we will let you know what needs to be repaired, how is it going if it takes long, and when the device is ready to be returned. For added reassurance, all our repairs carry a full no-quibble 6 month warranty.

You’re probably just for a few days in Moscow, and be sure — we take time seriously! If you require your device to be repaired urgently and want a guaranteed turnaround time, Jabuka is the right place to come to. Most of our repairs take only 20-30 Minutes of time to be completed and tested. We normally complete complicated repairs, such as water damage, within 3-7 days of receipt of the device. If your device has experienced liquid damage or has complications, this can sometimes extend the repair time.

We inspect each and every device thoroughly before repair to ensure there are no other issues relating to your device. 90% of all devices we receive have involved some form of accidental damage; either by being dropped or having some form of impact damage. Depending on the location of the damage this can affect underlying components and compromise their future reliability. If an actual fault is identified we will advise of the necessary action required. Alternatively, if a recommendation is made we explain the reasons for this and ask for your approval before proceeding. We make recommendations as a duty of care to ensure the continuing reliability of your device and to prevent the need for it to be returned again for repair. All customers can choose to decline any recommendations and continue with the original repair only.

Yes, we like to meet and entertain our customers! Our Office is located in the Historical Center of Moscow, in one of the oldest buildings in the city — it was constructed in 1665. You’re welcome to enjoy a comfortable waiting area in the office with free Wi-Fi, some soft drinks and a little Apple Museum, or free to walk around the Moscow Center and discover it’s beauty.

Simply make a pick-up appointment with our call center manager at +7 499 704 6447 or ask a friend to help you fill the request form (apologise, it’s only in Russian). We will then contact you to organise a convenient day for collection. Collection will be at any time between 11am and 8pm any day of the week, but you will be notified of a 1 hour time slot on the morning of delivery.

Accidental damage to your device is not covered under manufacturer warranty, so if you cracked your device or caused any water damage, your manufacturers warranty is already not valid…

We use only original and high quality third party manufacturer parts for our repairs. All our parts are carefully selected and tested to offer the best quality standard and long term reliability. For added reassurance, we offer a superior 6 month warranty. Apple itself only gives a 90 day warranty for their repairs…

All our repairs carry a 6 month warranty.

Unless otherwise indicated in very rare special occasions, such as strong liquid damage or specific GPU issues, when we don’t recommend to repair the device and advice to replace it, but for any reason you still want to get it fixed.

We accept Cash in Russian Rubles and all major Credit or Debit Cards authorised to work in Russia.

For the majority of repairs, your data will remain unaffected, however there are some instances such as liquid damage that could result in data loss. We strongly advise all customers to back up their data before sending in their devices.

You can contact Jabuka by phone: +7 499 704 6447 or email: service@jabuka.ru